1. Information We Collect
We may collect the following categories of personal information when you use our Service:
- Information You Provide:
- Account Information: Name, email address, phone number, gender, date of birth, and other profile details.
- Login Details: Information from third-party authentication services like Google, Apple, or social media platforms.
- Profile Information: Details you provide, such as your location, interests, and preferences.
- Communications: Messages sent via the app, customer support interactions, and feedback.
- Automatically Collected Information:
- Usage Data: Information about your interactions with the app, including swipes, likes, and matches.
- Device Information: IP address, browser type, operating system, device identifiers, and app performance data.
- Location Data: Approximate or precise location based on your device settings.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and analyze app performance. You can manage your cookie preferences through your device settings.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services.
- Enable user-to-user communication (e.g., matching and messaging).
- Personalize your experience, including profile recommendations.
- Ensure compliance with legal and regulatory obligations.
- Detect and prevent fraud, abuse, and other harmful activities.
- Send promotional content, updates, and service-related communications.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Other Users: Profile information you share (e.g., name, age, location, preferences) is visible to other users based on your privacy settings.
- Service Providers: Third-party partners who support our Service, such as hosting providers, payment processors, and analytics tools.
- Legal Obligations: To comply with laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will anonymize or delete your data, except as required by law.
5. Your Rights
Depending on your location, you may have the following rights under applicable laws:
- Access, update, or delete your personal data.
- Withdraw consent for data processing.
- Request a copy of your data.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at culturekolam@gmail.com.
6. Data Security
We implement technical, administrative, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure. We encourage you to protect your account by using a strong password and keeping your login credentials confidential.
7. Third-Party Services
Our Service may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies for more information.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with the updated "Effective Date." We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: culturekolam@gmail.com